IT Support
For tech support issues, please continue to email ITMagic or when connected to our VPN, type on a browser http://ITMAGIC/Portal
For urgent matters please make sure to call us directly to avoid delays in service.
For support of your desktop or laptop when trying to work remotely, IT has the tools to connect into your device for a remote support session.
For support of your smartphone or mobile device when trying to work remotely, IT has the tools to connect into your device for a remote support session.
Contact IT staff for a JOIN code.
IT staff will provide you a code which you can then punch in the below website
Start your session by clicking the link REMOTE SUPPORT or entering the path on a browser https://sanpablo.screenconnect.com/
Please do not hesitate to reach out for assistance.