IT Support


For tech support issues, please continue to email ITMagic or when connected to our VPN, type on a browser http://ITMAGIC/Portal

For urgent matters please make sure to call us directly to avoid delays in service.


  • For support of your desktop or laptop when trying to work remotely, IT has the tools to connect into your device for a remote support session.

  • For support of your smartphone or mobile device when trying to work remotely, IT has the tools to connect into your device for a remote support session.


  1. Contact IT staff for a JOIN code.

  2. IT staff will provide you a code which you can then punch in the below website

  3. Start your session by clicking the link REMOTE SUPPORT or entering the path on a browser https://sanpablo.screenconnect.com/


Please do not hesitate to reach out for assistance.