How to:

Reset Mailbox Access

To proceed follow the directions below.


  1. Go to https://my101voice.com and login to your account

  2. On the left hand pane click on Features and Tools

  3. Click on Mailboxes

  4. Towards the right side of the window, click on your mailbox extension.

  5. Enter your preferred PIN number. Must contain at least 4 numeric values .

  6. Repeat the sam pin into the PIN repeat field.

  7. Click SAVE towards the bottom.


By specifying a PIN, you are now able to call your department number and access your voicemails as well as the ability to create or modify your voice greetings.